UTD thanks for the great customer service!

I want share a recent experience I had with UTD customer service. I was signing up for another class with James Mott at Sea the World Scuba in Farmington Hills Michigan after really enjoying the Essentials and the Ratio Deco (with Andrew G and James). I mistakenly purchased the online class for Technical Diver as well as the CD. After talking with James, I realized that the class coming up was actually REC 3. I sent an email to Jeff Seckendorf and within less than 24 hours he switched me to Rec 3 and refunded the difference to my account. Its really nice to have good customer service on top of a solid product. Thanks, Jeff and UTD.